Weframe Tech Lead Gen UX Design Aug 2023

Lead Gen Makeover
for Weframe Tech

Refactoring a digital agency's web presence to drive inbound leads through a custom instant quotation funnel and trust-focused UX.

Weframe Tech Case Study Hero
The Problem

Generic Identity

The existing site was a generic template that failed to represent the agency's expertise in Headless & Jamstack technologies.

Targeted Metric

Inbound Leads

Primary success indicator. Supported by a custom "Instant Quotation" funnel to capture prospect details.

Goal

Trust & Authority

Visually stand out as professionals. Target users who are already aware of Jamstack and are looking for specialized developers.

1. Context

WeframeTech is a specialized digital solution agency operating within the service-based niche, with expertise in Headless and Jamstack technologies.

During my final weeks of internship, the stakeholders came with a new brief — this time for their very own website. While we already had an existing website, it wasn’t something which represented our agency and values. It was a generic looking site that didn't reflect our expertise.

"We want a website which can translate our core strengths to our potential clients & turn them into leads."

2. Research & Discovery

research-interview

The first step was to have the stakeholders on the boat to gain insights regarding their goals. I probed with open-ended questions to understand why the current version failed.

Primary Goals

  • Increase inbound leads.
  • Rebrand as a specialized Headless & Jamstack agency.

Secondary Goals

  • Get clarity from clients from the first interaction.
  • Visually stand out as experts to build trust.

3. The Architecture

From the analysis of the previous website, it was clear that it didn’t lead the user with an objective. Hence, it was crucial to design an architecture that affects the decision-making of the prospects providentially.

Information Architecture Diagram

4. Design Solutions

Hero Section UI

Hero Section

Succinct hero copy to reflect the agency’s core. Concise primary & secondary CTA to capture user retention.

Proof of Work UI

Proof of Work

Success stories presented with tags showcasing the field of work to demonstrate successfully delivered projects.

Tech Stack UI

Tech Transparency

Listing out technology services & languages (Jamstack, Headless) to appeal to the knowledgeable target persona.

Video Testimonials UI

Social Proof

Elevating trust with video testimonials. "Marketing only really works with word of mouth."

The Turnaround Method

Generating Leads on Autopilot

The most dramatic shift was moving from a passive contact form to an active Instant Quotation Engine. This wasn't just a feature; it was a psychological pivot to retain & convert prospects by offering immediate value (a price estimate) in exchange for their details.

Project Preference UI
Step 01

The Hook: Preference

We hook the user by asking about their needs first. "What are you building?" This low-friction question starts the "Yes Ladder," making them more likely to commit to the next step.

Contact Details UI
Step 02

The Exchange: Contact

Now invested, the user provides contact details to "unlock" the quote. This captures the lead before the result is shown, ensuring we have the data even if they drop off.

Final Quote UI
Step 03

The Reward: Estimate

The user gets their instant estimate. It's a win-win: they get immediate value, and we get a qualified lead. If they stay, they book a call; if not, sales follows up.

6. Iterations

After the completion of all pages, we held a roundtable feedback session. "Every scroll matters."

Hero Refinement

Comprehensive hero text & supporting text aligning with the CTA. Increased text size and refined background grid.

Visual Harmony

Merged headless & backend frameworks into a single frame to create visual harmony and reduce section height.

Interactive Prototype

Load Prototype Click to interact with the design

Reflection

This project was more than a redesign; it was a strategic overhaul to align the digital presence with business goals. By bridging the gap between ideas and reality, we created a funnel that not only informs but converts.

Role
Sole Designer • Stakeholder Management • Developer Handoff